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FAQ


From what time can I check in? 
Check in begins at 2pm, altough it can be done earlier if the rooms are ready. 
 
What is the check out time?
Check out is at 11am. Please ask the reception if you need a late check out. 
 
Is there a luggage storage service? 
We are able to store our guests' luggage for the required time. 
 
When is breakfast being served?
The Breakfast buffet is open from 7.30 until 10.45am. 

When does the Restaurant open?
Our Restaurant "Porto Napoleone" is open from 12.30 to 1.30pm and from 7.30 until 8.30pm. 
 
Is there parking space?
The hotel has a very small parking area, however we have an agreement with a private parking nearby (€20). 
 
How is the hotel connected with the train station and the airport? 
You can reach the hotel from Santa Margherita train station with a taxi, a bus or on foot, in case you are travelling light. 
We can arrange, upon request, a taxi service from Genoa's Cristoforo Colombo Airport. In alternative, there is a shuttle service from the airport that stops at Genoa's train station, from where you can catch a train to Santa Margherita Ligure. 
 
Where is the hotel located?
We are not far from the town center, a few minutes' walk from the sea. We supply bicycles to our guests, in order for them to explore the most fascinating spots of Santa Margherita and Porfofino. 
 
Is there wi-fi?
The hotel offers free wi-fi to its guests. There is also a PC in the hall for them to use, if needed. 
 
Do you Accept Credit Cards?
We accept both credit and debit cards issued by the main circuits: Visa,  Mastercard,  American Express,  Diners,.

 

 

 

 

 

Does the hotel have a parking lot?
The hotel has a small parking lot and an agreement with a private garage nearby.

 

Where is the hotel located?
The hotel is in beautiful downtown Santa Margherita, minutes from the beaches, bus stops, ferries and train station.  The town of Portofino is located several kilometers further along the scenic coastline.

 

Does the hotel offer Internet access?
The hotel offers guests wi-fi access and maintains a single PC in the hotel lobby for guest use.

 

How can guests reach the hotel from the train station and the airport?
Guests arriving on the train to Santa Margherita with an average amount of luggage can usually walk the four blocks to the hotel in around ten minutes.  Taxis are also available at the train station.

At the airport in Genova, an inexpensive shuttle bus takes riders to the two city train stations, from where trains to Santa Margherita and other destinations can be boarded.

 

Does the hotel accept credit cards?
The hotel accepts Visas, American Express, Mastercard, Carta?? And Bancomat